Returns Policy

Last updated October 6, 2026

All sales are final. I don’t take returns or do exchanges, and that goes for sizing too, so please check your size before you order. If you’re stuck between two sizes, email me at info@malhall.com before you buy and I’ll tell you how that shirt fits.

If I mess up your order

That one’s on me and I’ll make it right. If your order shows up damaged, or it’s a different item or size than what you ordered, email info@malhall.com within 7 days of delivery with your order number and a photo. I’ll send the right one at no cost to you, or refund that item if it’s sold out. You don’t need to mail anything back unless I ask.

Canceling an order

Email me as soon as you can. If your order hasn’t shipped yet, I’ll cancel it and refund you in full. Once it ships, the sale is final.

Lost packages

Double-check your shipping address at checkout, because your order goes to the address you enter. If it hasn’t shown up within 10 days of shipping, email me and I’ll track it down with the carrier. Once a package is marked delivered, I can’t replace it.